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(714) 663 8700

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Frequently Asked Questions

General Hotel Information

Parking Fee:
Parking is $15.00 + tax per night. Keep an eye out for some of our promotions which might have discounted parking rates.

Check-In and Check-Out Times:
Your room will be ready by 3:00 pm. If you book directly, we may be able to get you in a bit early. Check out is by 11 a.m.

Do you sell tickets to the parks?
Due to Disneyland's reservation system, the only place to currently buy tickets is through their website.

What if I see a lower rate?
We always have the lowest rates for the date and room type you are looking for at Eden Roc Inn & Suites Anaheim. Sometimes other sites show low rates that are not actually available. Should you see a lower rate that is bookable, we will verify and match it. Take a look at our Specials tab for rate plans that offer extra value.

How close is Eden Roc Anaheim to Disneyland?
Eden Roc Anaheim is one block down the tree-lined path next to the outside of the Theme Parks. Enter through Downtown Disney with shorter security lines, normally used only by those "in the know". An easy 10-15 minute walk, away from the crowds at the Main Entrance.

I have a meeting at the Anaheim Convention Center. Can I walk there from Eden Roc Anaheim?
We are located within the block of the Anaheim Convention Center, just a short walk down Katella Avenue to reach the main entrance. We think it is faster and closer than parking in the Convention Center parking lot.

Is there an In-Room Safe?
Yes, there is a 17" safe in each room at no additional cost.

Cancellation Policies
Our standard cancellation policy is 72 hours prior to arrival date to avoid penalties. If you Book Directly, reservations ca be cancelled 24-hours prior to arrival, unless a special promotion or offer was reserved.

Concerned about the Environment? So are we!
Eden Roc Anaheim has eliminated small plastic bottles and has replaced them with high-quality Gilchrist and Soames body wash, shampoo and conditioner to do our part to reduce plastic in our oceans. You can also choose to "Go Green and Skip Housekeeping" on your third consecutive night. This helps save water and reduce chemicals in the environment. We encourage guests to re-use towels to save water too.

Do you have accessible rooms?
Eden Roc Anaheim has accessible rooms. Please select room when making reservation. If you have any special needs or requests, please contact our front desk to make arrangements. When booking a reservation, there will also be a "special request" tab for you to let us know of any accomodations you might need. We are happy to accommodate as best as we can.

Room Location
Some rooms are located on the second floor with one flight of stairs. If you have special requests, preference is given to those who Book Directly. Most weekends are quite busy in the Anaheim Resort Area, but we do our best to make you happy!

Image of Sea World

We Recommend These SoCal Attractions for Even More Fun & Excitement:

Angel Stadium – Spend an enjoyable the day in the sun watching the LA Angels professional baseball team play at this magnificent ballpark.
Universal Studios Hollywood – Enjoy the ultimate Hollywood experience. You can tour real working movie studios, enjoy thrilling theme park rides including the all-new Super Nintendo World!
Aquarium of the Pacific – Experience this fantastic waterworld of fun. From Seahorses to Penguins, there's plenty to see -- under the sea.
Knott's Berry Farm – Discover the thrills of this incredible amusement park. From the 118-foot tall GhostRider, photo ops with the Peanuts, and Calico Rapids, there’s something here for everyone!